Wepa - Windows computer failing to upload file when printing
Modified on: Fri, Nov 20 2020 9:27 AM- On Windows computer specifically, when you are trying to print from applications (Word, web browser, Acrobat, etc)...
- During the print process, if Wepa fails to upload your print job (PDF or other file types), the first troubleshooting step is to install VC++ 2017 or greater.
- The download link to specific version that may resolve this issue is: https://aka.ms/vs/16/release/vc_redist.x86.exe
- After downloading, run VC_redist.x86.exe AND RESTART your computer after install.
- Try printing again.
If you continue having problems, please contact the HelpDesk at helpdesk@ewu.edu or 359-2247 or Sutton Hall main entrance walk-up service.