The following documents describe how to resolve the most common PAT Hall classroom issues, including:

• Projector displaying a blue screen.
• No projector output.
• Audio not working
• How to use the Logitech Meetup Video Conferencing Solution

PDF version attached.

• Issue:  Projector displays blue screen, or is distorted

• Solution:  Switch the input on the touch panel to a different input source, (to one that has an active signal like the BLURAY/ DVD player or lectern PC) wait 5 seconds and then switch back to your desired input source on the touch panel. You may have to try this up to 3 times.

• Issue:  No video from projector

• Solution:  If MUTE VIDEO is blinking RED on the touch panel, and GREEN light flashing on the projector. Press the MUTE VIDEO button to un-mute the projector.

• Issue:  Projector not turning on

• Solution:  Shutdown the system from the touch panel. Make sure there is a red light on the projector and then turn the system on from the touch panel and select a display source as you normally would to turn on the projector. 

Amber light on projector = cooling down.  Do not turn on the system unless the light is red, or the system will get out of sync and will not turn on the projector.

• Issue:  Nothing is displayed on the Lectern computer monitor.  You cannot access the Lectern PC.
  
  

• Solution #1:  The Lectern PC may be turned off (power button light is off).  Look below the keyboard tray, and press the Lenovo ThinkCentre Lectern PC power button.  Refer to pics below for location.

• Solution #2:  Verify the power cord is fully inserted into the monitor.

• Issue:  No audio from Lectern PC (Single Projector classrooms):

• Solution:  Change audio settings to Speakers (Realtek(R) Audio), as shown below.

  • Click the Sound icon in the lower right Notification Area, Select playback device.

• Issue:  No audio from Lectern PC (Dual Projector classrooms):

• Solution:  Change audio settings to DVX-3155 (Intel(R) Display Audio) as shown below.

  • Click the Sound icon in the lower right Notification Area, Select playback device.

• Issue:  How do I use the video conferencing hardware found in some classrooms?.

• Solution:  Refer to this document for more information:  Logitech Meetup Solution Overview

• Issue:  Classrooms are left on after use.  How do I turn off rooms to increase projector and lamp/bulb life, and save power?

• Solution:  When finished, please press TURN OFF ROOM from the touch panel.

Projector light indicators

Green light flashing on projector = the video is muted from bottom left of touch panel Video mute button should be flashing red on touch panel.

Red light flashing on lamp 1 or 2 = power supply is failing (the system should still work as long as only one lamp is flashing).

Red Light on filter = the projector overheated (needs to be dusted/cleaned by IT).

Solid red light on lamp 1 or 2 = the lamp needs to be replaced.

Red light on power = Off/on standby.

Amber light on power = cooling down.  Don’t turn on the system until it is red, or the system will get out of sync and will not turn on the projector.